Refund Policy

Last updated: October 12, 2026

This Refund Policy applies to paid subscriptions to FolderFeed (https://www.folderfeed.com), operated by Oleg Burlaca, a sole proprietor operating under the brand FolderFeed.

Our order process is conducted by our online reseller Paddle.com Market Limited (“Paddle”), which is the Merchant of Record for all purchases. Refunds are issued by Paddle on our behalf, to your original payment method.

1. 14-day refund window

You may request a refund of your initial subscription purchase within 14 days of the date of that purchase. Requests must be submitted within this 14-day period.

2. Initial purchase only

Refunds are available only for the initial subscription purchase. They do not apply to payments resulting from the automatic renewal of a subscription (monthly, yearly, or any other billing period).

To avoid being charged for a renewal, cancel your subscription before the renewal date. You can cancel at any time (see “How to cancel” below). After cancellation you keep access to paid features until the end of the billing period you already paid for.

3. After the refund window

Refunds will not be granted after the applicable refund window has passed, unless the transaction was subject to a fraudulent purchase (for example, a payment made with a stolen card or without the account holder’s authorization). If you believe a transaction was fraudulent, contact us as soon as possible with the details.

4. How to request a refund

Within 14 days of your initial purchase, either:

• email us at [email protected] from the address used for your purchase, including your order or transaction number (found in your Paddle receipt email) and, if you wish, the reason for the request; or
• submit a refund request directly to Paddle at https://paddle.net.

We aim to respond within a few business days. Approved refunds are processed by Paddle to the original payment method. Depending on your bank or card issuer, it may take several additional business days for the refund to appear on your statement.

5. How to cancel your subscription

You can cancel at any time using the customer portal link included in your Paddle receipt and subscription emails, or by contacting us at [email protected]. Cancellation stops future renewals but does not by itself refund payments already made.

6. Your statutory rights

This policy does not affect any rights you may have under mandatory consumer-protection law that cannot be limited by contract.

7. Contact

Oleg Burlaca (FolderFeed) Email: [email protected] Website: https://www.folderfeed.com